- DELIVERY: From the date you order, you will receive your mattress in 3 - 7 days time. A Mattress1 representative will contact you within 24hrs to confirm your order and schedule a delivery date.
- FREE SET UP: Mattress1 offers FREE inhome setup of your mattress. This includes unpacking, removal of the old mattress and set up of the new mattress in your bedroom. However do not move any furniture.
- SCHEDULING DELIVERY: A mattress 1 customer service representative will call you within 24hrs to arrange & schedule delivery of your mattress.
ACCESSORIES & OTHER FURNITURE & BEDDING: Additional accessories ordered together with your mattress will be delivered on the same day. In the event that the accessories or additional items are out of stock, a customer service agent will call to discuss your options.
- CUSTOMER SERVICE: If you have any questions or concerns about your order, delivery or product please contact us by phone or email during normal business hours.